Frequently Asked Questions

Answers to common questions about our services, pricing, and support.

We primarily serve businesses in the Greater Toronto Area including Brampton, Mississauga, Caledon, Orangeville, and surrounding communities. We offer both on-site and remote support options.
For managed service clients, we provide 24/7 monitoring and typically respond to critical issues within 15 minutes. Our team is always ready to address urgent problems to minimize downtime.
Absolutely! We work with businesses of all sizes, from small offices to mid-sized companies. Our solutions are scalable and can be tailored to fit your specific needs and budget.
With over 25 years of IT experience and a client-first approach, we focus on being a true partner—not just a vendor. We take time to understand your business goals and align our IT solutions to help you achieve them.
We offer flexible pricing models including per-user and per-device options. Every business is unique, so we provide customized quotes based on your specific requirements. Schedule a consultation to discuss your needs.
Yes, we help businesses meet various compliance requirements including PIPEDA, HIPAA, and industry-specific regulations. Our security solutions are designed with compliance in mind.
We work great alongside internal IT teams! We can provide co-managed IT services, handling specific areas like security or cloud management while your team focuses on day-to-day operations.
Simply schedule a consultation through our website or give us a call. We'll discuss your current IT challenges, business goals, and how we can help. There's no obligation—just a conversation to see if we're a good fit.